Effective Date: May 27, 2026
This Notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
This Notice of Privacy Practices applies to Palm City Wellness and describes how we may use and disclose your Protected Health Information, also called PHI, and the rights you may have regarding that information.
Protected Health Information generally means information that identifies you and relates to your past, present, or future physical or mental health, health care services, or payment for health care services.
This Notice focuses on health information protected by HIPAA and other applicable privacy laws. For information about website data, cookies, analytics, advertising tools, SMS consent, and online forms, please review our Privacy Policy.
Our Legal Duties
Palm City Wellness is required by law to:
- Maintain the privacy and security of your Protected Health Information
- Provide you with this Notice of Privacy Practices
- Follow the terms of the Notice currently in effect
- Notify you if a breach occurs that may have compromised the privacy or security of your information, as required by law
- Not use or disclose your information in ways not described in this Notice unless you authorize us in writing or the law allows it
How We May Use and Disclose Your Health Information
Palm City Wellness may use and disclose your health information for purposes permitted or required by law, including the purposes listed below.
Treatment
We may use and disclose your health information to provide, coordinate, or manage your mental health care and related services. This may include sharing information with members of your care team or other professionals involved in your care.
Payment
We may use and disclose your health information to bill and receive payment for services provided to you. This may include sharing information with your health plan or another responsible party for coverage, billing, claims, or payment-related purposes.
Health Care Operations
We may use and disclose your health information for our normal health care operations. These activities may include quality review, staff training, licensing, auditing, compliance, care coordination, business management, and other activities that help us operate Palm City Wellness responsibly.
Appointment Reminders and Service Communications
We may use your contact information to remind you about appointments, respond to inquiries, provide service-related information, or communicate with you about your care. Communications may occur by phone, email, mail, or text message when permitted by law and based on your communication preferences.
For details about SMS consent and text messaging, please review our SMS Terms and Conditions and Privacy Policy.
Individuals Involved in Your Care
We may share relevant health information with a family member, personal representative, caregiver, or another person involved in your care if you give permission, if you do not object when given the opportunity, or if we determine based on professional judgment that the disclosure is in your best interest and permitted by law.
Business Associates
We may share health information with trusted service providers who help us operate our business, such as billing, technology, administrative, communications, compliance, or security support providers. When required by law, these service providers must agree in writing to protect your information and use it only as permitted.
Required by Law
We may use or disclose your health information when required to do so by federal, state, or local law.
Health and Safety
We may disclose health information when necessary to help prevent or reduce a serious threat to health or safety, report concerns required by law, or support authorized public health or safety activities.
Health Oversight Activities
We may disclose health information to oversight agencies for activities authorized by law, such as audits, investigations, inspections, licensing, compliance reviews, or disciplinary actions.
Legal Proceedings
We may disclose health information in response to a court order, administrative order, subpoena, discovery request, or other lawful process when permitted or required by law.
Law Enforcement
We may disclose health information for law enforcement purposes when permitted or required by law.
Coroners, Medical Examiners, and Similar Officials
We may disclose health information to coroners, medical examiners, or similar officials when permitted or required by law.
Workers’ Compensation
We may disclose health information as authorized by, and to the extent necessary to comply with, laws related to workers’ compensation or similar programs.
Minimum Necessary Standard
When using, disclosing, or requesting Protected Health Information, Palm City Wellness makes reasonable efforts to limit the information to the minimum necessary to accomplish the intended purpose, except when the law allows or requires otherwise.
Uses and Disclosures That Require Written Authorization
In certain situations, Palm City Wellness will ask for your written authorization before using or disclosing your health information.
Written authorization may be required for:
- Most uses and disclosures of psychotherapy notes, if maintained separately from the rest of your health record
- Uses and disclosures of Protected Health Information for marketing purposes when authorization is required by law
- Disclosures that constitute a sale of Protected Health Information
- Other uses and disclosures not described in this Notice or otherwise permitted by law
If you provide written authorization, you may revoke it in writing at any time, except to the extent Palm City Wellness has already relied on the authorization.
Psychotherapy Notes
Psychotherapy notes, if maintained separately from the rest of your health record, receive special protection under HIPAA. Palm City Wellness will not use or disclose psychotherapy notes without your written authorization except in limited circumstances permitted or required by law.
Your Health Information Rights
You have certain rights regarding your Protected Health Information. These rights may be subject to legal, clinical, and recordkeeping requirements.
Right to Access Your Health Information
You may request to inspect or receive a copy of certain health information we maintain about you. We will respond to your request within the time required by law. In some cases, a reasonable, cost-based fee may apply.
Right to Request an Electronic Copy
If your health information is maintained electronically, you may request an electronic copy in a form and format that is readily producible, as required by law.
Right to Request Corrections
If you believe health information we maintain about you is incorrect or incomplete, you may ask us to correct it. We may deny your request in certain situations, but we will explain our decision in writing when required.
Right to Request Confidential Communications
You may ask us to contact you in a specific way, such as by phone, email, mail, or another reasonable method, or to send information to a specific address. We will honor reasonable requests when required by law.
Right to Request Restrictions
You may ask us not to use or disclose certain health information for treatment, payment, or health care operations. We are not always required to agree to your request, but we will review it carefully and respond as required by law.
If you pay for a service in full out of pocket and ask us not to share that information with your health plan for payment or health care operations purposes, we will honor that request unless a law requires us to share it.
Right to an Accounting of Disclosures
You may request a list of certain disclosures we have made of your health information. This list will not include every type of disclosure, such as disclosures made for treatment, payment, health care operations, disclosures you authorized, and certain other disclosures excluded by law.
Right to Receive a Copy of This Notice
You may request a paper or electronic copy of this Notice at any time, even if you previously agreed to receive it electronically.
Right to Choose Someone to Act for You
If you have given someone medical power of attorney or if someone is legally authorized to act on your behalf, that person may exercise your rights and make choices about your health information as permitted by law.
Right to File a Complaint
You may file a complaint if you believe your privacy rights have been violated. You may file a complaint with Palm City Wellness using the contact information below. You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights.
Palm City Wellness will not retaliate against you for filing a complaint or exercising your privacy rights.
Your Choices
In some situations, you may tell us your preferences about how we share certain information. For example, you may ask us to communicate with a family member, personal representative, or another person involved in your care.
We will follow your instructions when required by law and when we are reasonably able to do so.
Special Protections for Certain Information
Certain types of health information may receive additional protections under federal or state law. Palm City Wellness will follow applicable legal requirements when using or disclosing information that receives additional protection.
Breach Notification
If a breach occurs that may have compromised the privacy or security of your unsecured Protected Health Information, Palm City Wellness will notify you as required by law.
Changes to This Notice
We may update this Notice of Privacy Practices from time to time. Any updated Notice will apply to the health information we already have about you, as well as information we receive in the future.
The current version of this Notice will be posted on our website. You may request a copy of the current Notice at any time.
Related Policies
Contact Information
If you have questions about this Notice of Privacy Practices, would like to request a copy, want to exercise your privacy rights, or want to file a privacy complaint with Palm City Wellness, please contact:
Palm City Wellness Privacy Officer
Palm City Wellness
4405 SW 72nd Ave
Palm City, FL 34990
Phone: (772) 291-5262
Email: info@palmcitywellness.com
You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights.