Accessibility Statement for Palm City Wellness
Palm City Wellness is committed to making our website accessible and user-friendly for all visitors, including people with disabilities. We believe every person should be able to access information about mental health care, substance use treatment, admissions, insurance verification, and support services with dignity, privacy, and ease.
We are actively working to improve the accessibility and usability of our website and aim to follow recognized accessibility practices, including the Web Content Accessibility Guidelines (WCAG), where reasonably possible.
Our Commitment to Website Accessibility
Palm City Wellness strives to provide a website experience that is accessible to the widest possible audience, regardless of technology, ability, or assistive device. Our goal is to make important information easier to find, read, understand, and navigate.
Accessibility is an ongoing effort. As our website grows and new pages, resources, blog posts, forms, and features are added, we continue to review and improve the user experience.
Accessibility Measures We Work Toward
To support website accessibility, Palm City Wellness works toward practices that may include:
- Using clear page titles, headings, and structured content.
- Writing content in a readable and understandable format.
- Providing descriptive link text where possible.
- Supporting keyboard navigation where possible.
- Adding alternative text to meaningful images when appropriate.
- Maintaining sufficient color contrast where reasonably possible.
- Creating forms that are easier to understand and complete.
- Reviewing website updates for accessibility concerns.
Standards and Guidelines
Palm City Wellness uses recognized website accessibility principles as a guide for improving the website experience. These principles generally focus on making web content perceivable, operable, understandable, and robust for people using different devices, browsers, screen readers, keyboard navigation, voice control software, and other assistive technologies.
While we make ongoing efforts to improve accessibility, some areas of the website may not yet fully conform to every accessibility standard at all times. We appreciate feedback from visitors and take accessibility concerns seriously.
Third-Party Content and Tools
Some parts of our website may include third-party tools, embedded content, maps, forms, plugins, videos, scheduling tools, analytics services, or other features that are not fully controlled by Palm City Wellness. While we aim to choose tools that support accessibility, we may not be able to guarantee the accessibility of all third-party content or platforms.
If you experience difficulty with a third-party feature on our website, please contact us so we can try to provide the information or assistance you need through an alternative method.
Requesting Assistance
If you have trouble accessing any part of the Palm City Wellness website, need help using a form, or would like information in another format, please contact us. We will make reasonable efforts to assist you and provide the information you are seeking.
You may contact Palm City Wellness by phone:
Phone: (772) 291-5262
When contacting us about an accessibility issue, please include as much detail as possible, such as:
- The page or URL where the issue occurred.
- A description of the problem.
- The device, browser, or assistive technology you were using.
- The information or service you were trying to access.
- Your preferred contact method for follow-up.
Alternative Access to Information
If a website feature, page, document, or form is difficult to use, Palm City Wellness can work with you to provide information through another reasonable method, such as phone support or another accessible communication format, when possible.
For urgent clinical, medical, or safety concerns, please do not rely on the website contact process. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room. If you or someone else may be in immediate danger, seek emergency help right away.
Ongoing Improvements
Palm City Wellness understands that accessibility is not a one-time project. We continue to review our website content, design, structure, and technology as part of our ongoing effort to improve access for all visitors.
We welcome feedback from users, families, professionals, and community members who encounter accessibility barriers on our website.
Related Policies
For more information about how Palm City Wellness handles privacy, website use, and health-related information, please review the following pages:
Last Updated
This Accessibility Statement was last updated on June 20, 2026.
Disclaimer
This Accessibility Statement is provided for general informational purposes and describes Palm City Wellness’s ongoing website accessibility efforts. It should not be interpreted as legal advice or as a guarantee that every page, feature, or third-party tool will meet every accessibility standard at all times.